Privacy Policy (GDPR)
Proteus Lab s.r.o.
Krocínová 333/3, 110 00 Prague, Czech Republic
Email: courses@fxmakeupschool.com
1. Introduction
This Privacy Policy explains how FX Creator s.r.o. (“we”, “our”, “us”) collects, uses, and protects personal data when you use FX Makeup School website and services.
We comply with Regulation (EU) 2016/679 (GDPR).
2. Data we collect
We may collect the following data:
- Name and surname
- Email address
- Phone number
- Billing information (invoice details)
- Payment information (processed via third-party providers)
- Course booking details
- Communication history (email, contact forms, WhatsApp inquiries)
- Website usage data (cookies, IP address, analytics data)
3. How we use your data
We use your data to:
- Process course bookings and payments
- Communicate about courses and services
- Provide customer support
- Send important updates related to your booking
- Improve website performance and user experience
- Send newsletters (only with your consent)
4. Legal basis for processing
We process data based on:
- Contract performance (course booking)
- Legal obligations (accounting, invoices)
- Legitimate interest (service improvement, communication)
- Consent (newsletter, marketing cookies)
5. Data sharing
We may share data with trusted third parties:
- WooCommerce (e-commerce system)
- GoPay (payment processing)
- Bank providers (bank transfers)
- Analytics providers (e.g. Google Analytics)
All providers comply with GDPR standards.
6. Cookies & analytics
We use cookies to:
- Ensure website functionality
- Analyze website traffic
- Improve user experience
Analytics tools may collect anonymized usage data.
7. Data retention
We store personal data only as long as necessary:
- Booking & invoice data: as required by law
- Communication data: up to 3 years
- Newsletter data: until consent is withdrawn
8. Your rights
You have the right to:
Access your data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Restrict processing
Withdraw consent
File a complaint with Czech Data Protection Authority
9. Contact
For any privacy-related requests, contact:
courses@fxmakeupschool.com
or
rarachfx@gmail.com